> In the case of a forgotten password of any type,
> how does an admin learn of the existing password
> to help out? How can you see the
> clear text?
There are two types of identities with Lyris. There are "people" that can be server or site administrators, and there are members of mailing lists.
For members of mailing lists, you can go to list-admin/members/edit-member and see the member's password in plain text.
For "people" (server/site administrators) you cannot ever see the password in plain text once the person has been created.
But, if you have the security level, you can edit that person and change their password, in the server/site-admin/people/edit-person menu.
This is the same as how Unix and Windows NT work. Once a password is created in Unix and NT, you cannot see it, but if you have the proper security, you can change their password.